Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Information You Give Us

Examples include:

• Name
• Phone number
• Email address
• Mailing address
• Messages submitted through contact forms
• Moving request details, such as pickup and delivery locations, dates, and the help you need
• Any information you choose to share

We store contact-form messages in our website system and send our team a notification so we can respond. Please leave out sensitive information that we do not need for your request.

b. Information Collected When You Visit

Our website may automatically collect information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Referring URLs

We use this information to improve how the website works.

c. Cookies and Similar Tools

We may use cookies, pixels, and similar technologies for:

• Analytics, such as Google Analytics or GA4, where enabled
• Advertising and remarketing, such as Google Ads or Meta Pixel, where enabled
• Site performance
• User personalization

You can control or disable cookies through your browser settings.

d. Forms, Maps & Spam Protection

Our contact form includes a hidden field to help detect spam. If Google reCAPTCHA is enabled, it may use technical information and a security cookie to check whether a visitor is automated. Google explains this in its Privacy Policy and Terms of Service.

Pages with embedded Google Maps connect to Google, which may collect technical information and use cookies under its own privacy policy. Our online quote link opens a third-party Chariot service; information you provide there is subject to that service's applicable terms and privacy practices.

2. How We Use Your Information

We use this information to:

• Respond to inquiries and provide customer support
• Send quotes, service details, or information you ask for
• Improve website functionality and performance
• Understand how people use the website
• Send marketing communications, with opt-out options
• Manage appointments or service requests
• Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share your information with companies and others that help us run our business, including:

• Service providers who help operate our website or business
• Analytics and advertising partners
• CRM, email marketing, or scheduling software providers
• Payment processors, if applicable
• Legal authorities if required by law

They may use your information only as needed to provide their services.

We do not sell personal data.

4. Advertising & Remarketing

We may use advertising tools such as:

• Google Ads
• Meta (Facebook/Instagram) Ads
• TikTok Ads
• Other digital ad platforms

These tools may use cookies or tracking pixels to show relevant ads. This list describes tools we may use; it does not mean each one is installed on this website.

You can opt out of ads based on your interests through:

• Google Ads Settings
• Meta Ad Preferences
• Industry opt-out tools such as aboutads.info

5. Your Privacy Rights

Your location determines which privacy rights apply. These may include:

• Seeing the personal information we have about you
• Requesting corrections
• Requesting deletion of your information
• Opting out of marketing communications
• Limiting how certain information is used

To ask about your privacy rights, email us at solomon@pacificnwmovers.com.

6. Keeping Your Information Secure

We use reasonable safeguards in our procedures, systems, and physical spaces to protect your information.

No system or information sent over the internet can be guaranteed to be completely secure.

7. Links to Other Websites

Our website may link to other websites.

Those websites are responsible for their own content and privacy practices.

8. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

If you believe a child has shared personal information with us, contact us and we will remove it.

9. Changes to This Privacy Policy

We may update this policy. The date at the top will show when it was last changed.

Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact Us

Have a question about this policy or your information? Contact us:

Pacific Northwest Moving Services LLC
Email: solomon@pacificnwmovers.com
Phone: (541) 862-0542
Location: Medford, Oregon
Mailing address: Please contact us using the email or phone above for mailing details.